INFORMATION TECHNOLOGY IN PUBLIC-SERVICES - DISASTER FASTER

Authors
MARGETTS H WILLCOCKS L
Citation
H. Margetts et L. Willcocks, INFORMATION TECHNOLOGY IN PUBLIC-SERVICES - DISASTER FASTER, Public money & management, 13(2), 1993, pp. 49-60
Citations number
19
Categorie Soggetti
Public Administration
Journal title
Public money & management → ACNP
ISSN journal
09540962
Volume
13
Issue
2
Year of publication
1993
Pages
49 - 60
Database
ISI
SICI code
0954-0962(1993)13:2<49:ITIP-D>2.0.ZU;2-E
Abstract
Introducing Information Technology (IT) into organizations is a high-r isk, hidden-cost process. Two government departments are used in this article to provide examples of common risk issues being played out in public services contexts in the 1990s. It is argued that some major tr ends in public administration leave the sector particularly vulnerable to risks introduced by IT.