The shortage of qualified nurses presents some important managerial ch
allenges for the hospital administrator. Nurse work force management h
as often been described as a three-phase planning and control process
consisting of staffing, scheduling, and allocation. In this research s
tudy, the authors present a research methodology for improving the sta
ffing phase of the process. Specifically. a nurse staffing model was d
eveloped as a means of improving the nurse staffing process for a 700-
bed, nonprofit hospital.