Be. Kahn et Am. Isen, THE INFLUENCE OF POSITIVE AFFECT ON VARIETY SEEKING AMONG SAFE, ENJOYABLE PRODUCTS, Journal of consumer research, 20(2), 1993, pp. 257-270
In three brand-choice experiments executed on personal computers, a si
gnificant interaction was found regarding the influence of positive af
fect, induced by the gift of a small bag of candy or sugarless gum, on
variety-seeking behavior. In three food categories (crackers, soup, a
nd snack foods), a positive-affect manipulation increased variety-seek
ing behavior relative to that in the control conditions, when circumst
ances did not make unpleasant or negative features of the items in the
choice task salient. However, when a negative feature, such as the po
ssibility that a product would taste bad, was made more salient, there
was no difference in variety-seeking behavior between the subjects wh
o had received the small gift and the control subjects. Positive affec
t was also found (1) to increase the tendency of subjects to categoriz
e nontypical items as belonging to a predefined product category, (2)
to increase credibility that a product designed to reduce negative hea
lth effects would be successful, and (3) to increase variety-seeking b
ehavior in choice sets containing the latter two types of items.