Jm. Munch et al., THE EFFECTS OF ARGUMENT STRUCTURE AND AFFECTIVE TAGGING ON PRODUCT ATTITUDE FORMATION, Journal of consumer research, 20(2), 1993, pp. 294-302
How do structural and affective elements in a persuasive message influ
ence consumers' product beliefs and attitudes? In this article, we exa
mine how the logical structure of arguments (provided through warrants
) influences consumers' beliefs about product claims. Next, we examine
how explicit statements about product claim desirability (provided th
rough affective tag sentences) influence product attitude. Our results
show that argument structure has a strong effect on consumers' belief
s. More important, our results suggest that consumers' product attitud
es are based on their beliefs about product claims, but only when the
desirability of those claims is made explicit.