Video communication is not a kind of half-way stage between traditional aud
io communication like the telephone, and the even more traditional face-to-
face communication. It has its own characteristics, and evokes unexpected b
ehaviour from the participants. Many studies investigate the influence that
video mediation has on the process of communication. In this paper we look
at a little-studied effect, on speech production. We show that when speake
rs can see each other on a low frame-rate video screen, they articulate mor
e clearly than the case where they cannot see each other and are communicat
ing only over an audio link. This is unexpected, because when speakers can
see each other face-to-face, their speech is less clear. A video image enco
urages speech that is more clearly articulated, and this paper will argue t
hat video images can be a distraction rather than a help. (C) 1998 Elsevier
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