A METHODOLOGY OF HUMAN-FACTORS ANALYSIS FOR SYSTEMS-ENGINEERING - THEORY AND APPLICATIONS

This paper discusses a methodology for studying human erroneous behavi or that comprises four modeling phases, namely: 1) a paradigm of human behavior; 2) a taxonomy and related tables for human erroneous action s; 3) a set of data and correlations from the real working environment ; and 4) a procedure for application of the methodology to different t ypes of analysis, at different levels of complexity. The methodology h as been developed to support possible applications of human factors to design and safety assessment of technological systems, The results of some applications are presented for prospective and retrospective stu dies in the domains of nuclear reactor and civil aviation.