In order to improve the quality of software systems, measurement programs h
ave been implemented in many companies to support process improvement activ
ities. The planning and implementation of a successful measurement program
requires, in practice, a significant amount of effect. Cast may be reduced
and quality of measurement may be improved by providing knowledge-based sup
port and reusing experiences gathered on past measurement programs. In this
article, we state the requirements for the knowledge-based support of plan
ning measurement programs based on the Goal/Question/Metric paradigm. Reuse
opportunities are precisely identified, the knowledge to be captured for e
ffective reuse is identified and structured, and reuse scenarios are provid
ed. (C) 1998 Elsevier Science B.V. All rights reserved.