Many new methods for measuring the quality of health care have been devised
since 1970. For the past ten years, the health care field has been struggl
ing to integrate industrial models into its quality improvement systems. In
order to judge whether regulation has evolved in tandem with these develop
ments, three critical questions are examined: Is regulation improving the q
uality of health care? Are regulators integrating che tools of quality rese
arch into their oversight activities? Is there a way to combine continuous
quality improvement (CQI) and modern methods of quality measurement into a
new regulatory format? An exploration of these questions produces relativel
y little evidence that regulation has moved in the recommended direction, a
lthough there are some encouraging signs that regulators are becoming more
responsive to the issues.