This study evaluated Web sites representing businesses in eleven countries
in East and Central Europe by taking a stance of the Western business user.
It was found that the ECE business Web is showing a capability of what may
be called survival usability (e.g., bilingual sites, and satisfactory grou
ping of data and navigation at a basic level), while lacking for the most p
art more competitive usability (e.g., comprehensive data and effective use
of graphics).