L. Greenhalgh et Di. Chapman, Negotiator relationships: Construct measurement, and demonstration of their impact on the process and outcomes of negotiation, GR DECIS N, 7(6), 1998, pp. 465-489
The study of negotiations is giving increasing attention to relationships b
etween the negotiating parties. This study describes the development of a m
ultidimensional index to measure the strength of the various facets of rela
tionships. Results from a laboratory study that used this instrument show t
hat cohesive relationships encourage information-sharing and discourage use
of coercive tactics, both of which have direct or indirect effects on the
attainment of integrative outcomes, negative affect, and the negotiators' o
ngoing relationship.