Rj. Fontenot et Ej. Wilson, RELATIONAL EXCHANGE - A REVIEW OF SELECTED MODELS FOR A PREDICTION MATRIX OF RELATIONSHIP ACTIVITIES, Journal of business research, 39(1), 1997, pp. 5-12
Four models of relational exchange ave reviewed because they provide t
he foundation for a prediction matrix of partnering activities. Works
by Anderson and Narus (1990), Dwyer, Schurr, and Oh (1987); Mohr and S
pekman (1994); and Morgan and Hunt (1994) are reviewed to introduce re
levant theoretical constructs and to illustrate the ways in which rela
tionships have been deductively studied in marketing. A series of rese
arch conjectures are proposed and summarized in a prediction matrix of
activities for firms in partnering and typical distributor-manufactur
er relationships. (C) 1997 Elsevier Science Inc.