A number of recent antitrust cases in North America and Europe have involve
d allegations that manufacturers of durable products have refused to supply
parts to independent service organizations, apparently to monopolize the m
arket for repairs of their products. This paper analyzes such refusals in a
competitive market and connected aftermarket. In this model, the refusals
help to support higher prices for high intensity-high value users; however,
these higher charges permit the recovery of higher costs incurred during a
n initial warranty period. Since full prices equal full marginal costs in e
quilibrium, the refusals permit the attainment of a first-best outcome and
an attempt by antitrust authorities to force supply will be welfare-reducin
g. (C) 1999 Elsevier Science B.V. All rights reserved.