in this study, the social role theory of gender and helping (Eagly & Crowle
y, 1986) was applied to understand gender differences in helping behavior.
Relationships among criterion Variables of time spent helping and help qual
ity; and key predictors of problem severity, empathic tendency, anger, symp
athy, closeness, causal controllability, coping, and self-efficacy were app
lied. Participants from a large community sample (N = 1,004) described situ
ations in which they helped a friend and completed questionnaires describin
g factors that influenced their actions. Recipients of the help also filled
out similar questionnaires. It was found that across many problem settings
women spend more time helping, give higher quality help, and feel more emp
athy and sympathy in response to their friends' problems. Further, the pres
ence of anger toward a friend is associated with more time spent helping bu
t a lower quality of help. in contrast, men rate their friends' problems as
more controllable/blameworthy and experience more anger. Further, controll
ability has a greater influence on a number of help-related variables. For
both men and women, self-efficacy and perception of problem severity are th
e greatest direct predictors of helping.