Within the European Community the elderly community is growing, and consequ
ently there has been a significant increase in the need for the provision o
f assistance to carers, with family carers in general playing a central rol
e in most activities of informal care in the community, This type of care i
s based on a strong liaison between informal carers, the professionals and
the frail, elderly or disabled person(s) who are the focus of care. Service
s like videoconferencing, multimedia information, bespoke programs can help
the carers in their daily work. ACTION is a European funded project in hea
lthcare telematics. This article describes recent telematics developments a
nd gives a detailed overview of the ACTION project.