This paper describes a framework for the coordination and integration of in
formation systems. By modeling typical enterprise information systems as co
nsisting of multiple agents with different functionalities, the methodology
provides the representational formalism, coordination mechanisms, and cont
rol schemes necessary for integrating heterogeneous units of an information
system while meeting such performance criteria as overall effectiveness, e
fficiency, responsiveness, and robustness.
The framework is applied to the development of a manufacturing information
system for managing the production processes for making printed circuit boa
rds. Performance results confirm that the system integration framework is i
mportant to support complex business processes that involve multiple steps
of activities processed by a group of agents across a variety of functional
ities.