The book circulation process in a library broadly consists of two tasks: (1
) the data processing task which keeps track of the books and (2) the reshe
lving task which includes activities such as collection of returned books,
holding, sorting, and reshelving. In this paper a model for automating the
reshelving operations is presented applying the concept of automated storag
e and retrieval system (AS/RS). Although a fully automated reshelving syste
m is technically feasible, such a system is prohibitively expensive. Theref
ore a practical system which is a combination of automated and manual opera
tions is proposed to place a user returned book in its appropriate location
and carry out the associated data processing work. Experiments on a simula
tion model demonstrate that a drastic reduction in the reshelving lead time
is possible. The proposed system will significantly improve the performanc
e of the reshelving operations and hence the customer service in a library.