Insuring quality: How to improve quality, compliance, customer service, and ethics in the insurance industry

Authors
Ferguson, WL
Citation
Wl. Ferguson, Insuring quality: How to improve quality, compliance, customer service, and ethics in the insurance industry, J RISK INS, 65(3), 1998, pp. 531-532
Citations number
1
Categorie Soggetti
Economics
Journal title
JOURNAL OF RISK AND INSURANCE
ISSN journal
00224367 → ACNP
Volume
65
Issue
3
Year of publication
1998
Pages
531 - 532
Database
ISI
SICI code
0022-4367(199809)65:3<531:IQHTIQ>2.0.ZU;2-#