Practitioners within the criminal justice system have been cautious about c
laiming that their work with offenders directly impacts on the level of sub
sequent re-offending. This article provides an overview the generation and
use of evidence on effectiveness within the criminal justice system, partic
ularly focusing on the supervision of offenders by the probation service. T
he article outlines the continuing debates about appropriate methodologies
for evaluating effectiveness. It also describes some of the problems encoun
tered in trying to get research evidence to have an impact on offender supe
rvision practice. Finally, the strengths and weaknesses of the present move
towards evidence-based criminal justice services are explored in, order to
provide learning opportunities for other public services.