It is only during the past few years that the sourcing of IT has become an
important issue for most organizations. Downsizing, the move to flatter org
anizations and the search for added flexibility are cited as major reasons
for this interest. Additionally, for the UK public sector, government press
ure and legislative requirements have been instrumental in making many orga
nizations consider outsourcing.
Transaction cost analysis provides an economic approach to selecting the mo
st appropriate source. However, in itself it is not enough, since it fails
to take account of the special features of knowledge-intensive goods and se
rvices. This form of analysis needs to be augmented with considerations of
these special features and of the organizational and environmental factors
surrounding the sourcing decision. This paper provides this augmentation wi
thin a comprehensive framework for IT sourcing decision making.