Traditional (X) over bar and R control charts are used widely in industry,
but do not respond quickly to small or moderate changes in the process outp
ut. Confirmation sample control (CSC) charts to detect changes in the proce
ss mean and process variability are proposed. These new control charts have
substantially better operating characteristics than (X) over bar and R cha
rts. CSC charts require that any unusual observed sample be confirmed throu
gh an independent confirmation sample taken from the process. This makes CS
C charts appealing to production personnel since the charts require the ver
ification of bad news. The implementation of CSC charts is illustrated, and
figures are given that allow the determination of appropriate design param
eters.