The impact of new production technologies on the maintenance function: an empirical study

Firms are increasingly using advanced manufacturing technology and just-in- time production to improve their competitiveness. However, little considera tion has been given to the effect of these technologies on the maintenance function. This paper reports the results of a study of maintenance practice s. Based on the responses of 222 plant managers and maintenance managers in 180 manufacturing plants, the analysis shows several direct relationships between advanced manufacturing technology and just-in-time and choice of ma intenance practices. Advanced manufacturing technology is associated with m ore extensive use of computerized maintenance management systems, worker tr aining, professional maintenance staff and preventive maintenance. Just-in- time manufacturing is associated with more extensive operator involvement i n performing simple maintenance tasks.