Stress during volcanic crises is high, and any friction between scientists
can distract seriously from both humanitarian and scientific effort. Fricti
on can arise, for example, if team members do not share all of their data,
if differences in scientific interpretation erupt into public controversy,
or if one scientist begins work on a prime research topic while a colleague
with longer-standing investment is still busy with public safety work. Som
e problems arise within existing scientific teams; others are brought on by
visiting scientists. Friction can also arise between volcanologists and pu
blic officials. Two general measures may avert or reduce friction: (a) Nati
onal volcanologic surveys and other scientific groups that advise civil aut
horities in times of volcanic crisis should prepare, in advance of crises,
a written plan that details crisis team policies, procedures, leadership an
d other roles of team members, and other matters pertinent to crisis conduc
t. A copy of this plan should be given to all current and prospective team
members. (b) Each participant in a crisis team should examine his or her ow
n actions and contribution to the crisis effort. A personal checklist is pr
ovided to aid this examination. Questions fall generally in two categories:
Are my presence and actions for the public good? Are my words and actions
collegial, i.e., courteous, respectful, and fair? Numerous specific solutio
ns to common crisis problems are also offered. Among these suggestions are:
(a) choose scientific team leaders primarily for their leadership skills;
(b) speak publicly with a single scientific voice, especially when forecast
s, warnings, or scientific disagreements are involved; (c) if you are a wou
ld-be visitor, inquire from the primary scientific team whether your help w
ould be welcomed, and, in general, proceed only if the reply is genuinely p
ositive: (d) in publications, personnel evaluations, and funding, reward ra
ther than discourage teamwork. Models are available from the fields of part
icle physics and human genetics, among others.