A disrupt-then-reframe technique of social influence

Citation
Bp. Davis et Es. Knowles, A disrupt-then-reframe technique of social influence, J PERS SOC, 76(2), 1999, pp. 192-199
Citations number
24
Categorie Soggetti
Psycology
Journal title
JOURNAL OF PERSONALITY AND SOCIAL PSYCHOLOGY
ISSN journal
00223514 → ACNP
Volume
76
Issue
2
Year of publication
1999
Pages
192 - 199
Database
ISI
SICI code
0022-3514(199902)76:2<192:ADTOSI>2.0.ZU;2-8
Abstract
Several theories of change imply that: disrupting a person's understanding of an event will facilitate a new representation of that event. The authors created a new influence technique involving a small disruption (stating th e price of a package of note note cards in pennies rather than dollars) and a direct reframing (saying, "It's a bargain"). Four studies showed that a disrupt-then-reframe (DTR) technique was influential in getting household r esidents to purchase cards supporting: a local charity. Studies 2 and 3 sho wed that the new technique required both the:disruption and the new reframi ng in that sequence. Study 4 showed the effect when sellers learned 1 sales script and were blind to other scripts. These studies establish the DTR te chnique and demonstrate the subtlety of some social influence.