HRM and service fairness: How being fair with employees spills over to customers

Authors
Bowen, DE Gilliland, SW Folger, R
Citation
De. Bowen et al., HRM and service fairness: How being fair with employees spills over to customers, ORGAN DYNAM, 27(3), 1999, pp. 7-23
Citations number
37
Categorie Soggetti
Management
Journal title
ORGANIZATIONAL DYNAMICS
ISSN journal
00902616 → ACNP
Volume
27
Issue
3
Year of publication
1999
Pages
7 - 23
Database
ISI
SICI code
0090-2616(199924)27:3<7:HASFHB>2.0.ZU;2-N