The selection of a technology for the cleanup of a contaminated site is com
plicated by the involvement of multiple stakeholders with conflicting objec
tives. Multi-attribute decision analysis can be employed to assess the impa
ct of the alternative technologies on a number of performance measures and
to rank these alternatives according to the preferences of each stakeholder
. In this paper, we present an approach to constructing the utility functio
ns that decision analysis requires using stakeholder input. The proposed ap
proach is based on the Analytic Hierarchy Process and accounts for linguist
ic imprecision in the stakeholder assessments. The experience from a real c
ase study is reported and discussed. Published by Elsevier Science Ltd.