M. Broadbent et P. Weill, MANAGEMENT BY MAXIM - HOW BUSINESS AND IT MANAGERS CAN CREATE IT INFRASTRUCTURES, Sloan management review, 38(3), 1997, pp. 77-92
Decisions on investments in IT are both critical and contentious. With
a thorough understanding of a company's strategic context, managers c
an identify business and IT maxims that can help them determine the IT
infrastructure capabilities necessary to achieve their business goals
.