We carried out a prospective study of teleconsulting in orthopaedics. A com
mercial videoconferencing system was connected by three ISDN lines between
the Satakunta Central Hospital in Pori and the Orton Orthopaedic Hospital i
n Helsinki, 240 km away. A document camera was used to transfer radiographi
c images and paper documents. Twenty-nine patients who needed an orthopaedi
c consultation were studied over three months. They were examined by a surg
eon in Pori with the aid of teleconferencing and again later in a tradition
al, face-to-face appointment in Helsinki. Patients and doctors completed qu
estionnaires after the consultations. Technically, the videoconferencing sy
stem functioned reliably and the quality of the video was judged to be good
. Twenty patients (69%) would not have needed to travel for a face-to-face
appointment, because the teleconsultation afforded a definite treatment dec
ision. The orthopaedic surgeons considered all the treatment decisions aris
ing from the teleconsultation good, except in one case which was considered
satisfactory. The quality of the radiographic images transferred with the
document camera was good or very good in 17 cases and satisfactory in three
cases. None of the patients had experienced videoconferencing before; 87%
of them thought that teleconsultation was a good or very good method and th
e rest felt that it was satisfactory. All patients wanted to participate in
teleconsultations again and most would have recommended it to other patien
ts.