Since the mid-1960s quality assurance in clinical chemistry has progressed
from a need to define and improve precision and accuracy in analytical test
procedures to an all-embracing process of assuring that the whole process
of pre-analytical, analytical and post-analytical phases of handling patien
t samples is managed effectively and efficiently. Automated and computer-co
ntrolled equipment has reduced many of the analytical errors, in particular
in imprecision, that were present in manual analysis. New management techn
iques have been developed to control the quality and appropriateness of res
ults. Developments in internal quality control and external quality assessm
ent procedures have enabled laboratories to continually improve the quality
of assays. Laboratory accreditation and external quality assessment scheme
accreditation have ensured that peer review and peer pressure have been ap
plied to both laboratory and external quality assessment scheme performance
. As the NHS reviews its priorities and places more emphasis on primary car
e provider demands, hospital laboratories will of necessity assist with nea
r patient testing outside the laboratory. This will provide new challenges
to the quality of the service provided.