The role of satisfaction with leisure travel/tourism services and experience in satisfaction with leisure life and overall life

Citation
Jd. Neal et al., The role of satisfaction with leisure travel/tourism services and experience in satisfaction with leisure life and overall life, J BUS RES, 44(3), 1999, pp. 153-163
Citations number
40
Categorie Soggetti
Economics
Journal title
JOURNAL OF BUSINESS RESEARCH
ISSN journal
01482963 → ACNP
Volume
44
Issue
3
Year of publication
1999
Pages
153 - 163
Database
ISI
SICI code
0148-2963(199903)44:3<153:TROSWL>2.0.ZU;2-I
Abstract
We attempt to develop a measure of satisfaction with leisure travel/tourism services that is related to life satisfaction. The hypothesized model of t he study is based on the hierarchy of life satisfaction model. The model po stulates that overall life satisfaction can be determined by satisfaction w ith major life domains (e.g., leisure life). The affect within the leisure life domain spills over vertically to the most superordinate domain (life i n general), thus contributing to life satisfaction or dissatisfaction. A su rvey of 373 consumers of travel/tourism services employed in a major state university was conducted. A LISREL analysis was performed to test the goodn ess of fit of the model. The LISREL analysis suggested modification of the original model. The findings of the study reveal that travel/tourism trip e xperiences have a direct impact on the overall life satisfaction of leisure travelers. (C) 1999 Elsevier Science Inc. All rights reserved.