H. Palisin et al., A SURVEY OF PARENTS SATISFACTION WITH THEIR CHILDRENS HOSPITALIZATIONON A PSYCHIATRIC UNIT, Children's health care, 26(4), 1997, pp. 233-240
A 38-item survey, the Inpatient Discharge Questionnaire (IDQ), was dev
eloped by the nursing staff of an inpatient psychiatric unit to sample
parents' satisfaction with their children's hospitalization. The resu
lts for the Ist year showed very high levels of satisfaction on the Ad
mission, Assessment, Treatment, and Discharge subscales. Examination o
f the ratings across quarters revealed that 2 of the subscales, Admiss
ion and Assessment, fell below 80% satisfaction during the year. Speci
fic areas of dissatisfaction were identified. The IDQ is a useful inst
rument for surveying parent satisfaction and identifying areas for pro
gram improvement.