Studies of patient compliance with medical advice consistently demonst
rate a high level of noncompliance. Not following recommendations can
have serious negative consequences in the management of disease. This
study was an assessment of the effect on compliance of a longitudinal,
individualized educational program for patients with hypertension in
a managed care setting. A before-and-after self-paired design was used
to assess the behavior of 107 patients with hypertension, Trained nur
ses using an interactive interview format reinforced prescribed treatm
ent and provided appropriate printed material to participants, Brief t
elephone follow-up interviews at prescribed intervals were used to eli
cit problems, provide additional education, and reinforce compliance b
ehaviors. Most of the patients who participated showed a statistically
significant (P < 0.01) decrease in both systolic and diastolic blood
pressure. There was also an effect on various recommended behaviors, i
ncluding compliance with medication taking, ideal body weight, salt re
striction, stress, and exercise. A statistically significant relation
existed between improved compliance with individual behavior changes a
nd decreased blood pressure (P < 0.01). Elderly persons were particula
rly likely to show statistically significant reductions in blood press
ure (75.4% versus 50.0%). A chi(2) test indicated that those differenc
es were significant at the 0.01 level. A relatively inexpensive, offic
e-based educational protocol can have a statistically significant effe
ct on treatment compliance among patients with hypertension. The inter
vention has particular implications for geriatric patients, whose high
blood pressure is disproportionately represented.