Two factors relevant to voice recognition were investigated in the stu
dy reported here: the effect on memory for a voice of the presence of
a face or personal information about the speaker, and the effects of t
he re-presentation of this information as contextual cues at test. Rec
ognition memory for the briefly heard voice of a stranger was superior
in conditions where the face of the speaker was absent. Presence of t
he additional contextual cues at test had no effects on recognition pe
rformance. Theoretical and forensic applications of the findings are d
iscussed in terms of face-recognition models and witness line-up desig
n. The sensitivity of voice memory measures to the different types of
experimental design is also considered. (C) 1997 John Wiley & Sons, Lt
d.