IMPLEMENTATION OF AN IT SYSTEM IN A HOSPITAL TRUST

This article presents a case study of IT implementation in a hospital trust which highlights the problems between clinicians and management in the UK health service. Using the work of Strauss et al., it analyse s the different meanings attached to the implementation of IT and how they impact upon the actions of stakeholders. The conclusion is that t here is a gap between government policy and organizational practice in the NHS, and that managerialist prescriptions for using IT in that co ntext are insufficiently sophisticated and unlikely to have the conseq uences their authors intend.