Objective: One way of strengthening ties between primary care provider
s and psychiatrists is for a psychiatrist to visit a primary care prac
tice on a regular basis to see and discuss patients and to provide edu
cational input and advice for family physicians. This paper reviews th
e experiences of a program in Hamilton, Ontario that brings psychiatri
sts and counsellors into the offices of 88 local family physicians in
36 practices. Method: Data are presented based on the activities of ps
ychiatrists working in 13 practices over a 2-year period. Data were ga
thered from forms routinely completed by family physicians when making
a referral and by psychiatrists whenever they saw a new case. An annu
al satisfaction questionnaire for all providers participating in the p
rogram was also used to gather information. Results: Over a 2-year per
iod 1021 patients were seen in consultation by one full-time equivalen
t psychiatrist. The average duration of a consultation was 51 minutes,
and a family member was present for 12% of the visits. Twenty-one per
cent of the patients were seen for at least one follow-up visit, 75% o
f which were prearranged. In addition, 1515 cases were discussed durin
g these visits without the patient being seen. All participants had a
high satisfaction rating for their involvement with the project. Concl
usions: Benefits of this approach include increased accessibility to p
sychiatric consultation, enhanced continuity of care, support for fami
ly physicians, and improved communication between psychiatrists and fa
mily physicians. This model, which has great potential for innovative
approaches to continuing education and resident placements, demands ne
w skills of participating psychiatrists.