M. Feuerstein et al., COMPUTER KEYBOARD FORCE AND UPPER EXTREMITY SYMPTOMS, Journal of occupational and environmental medicine, 39(12), 1997, pp. 1144-1153
This case-control study assessed whether office workers who report mor
e severe levels of musculoskeletal symptoms of the upper extremities d
emonstrate higher levels of keyforce in comparison to controls with le
ss severe symptoms. Office workers reporting working on computer keybo
ards for four hours per day were classified as cases or controls based
upon a median split on a Composite Symptom Severity score (cases 23,
controls = 25). Keyboard force and keying rate lowe measured during a
15-minute keyboarding talk. Measures of task-related discomfort, muscu
lar fatigue, pain, upper extremity symptoms, psychological distress an
d force were collected at baseline, post-keyboard task and recovery. R
atings of perceived effort and task credibility were also obtained. Me
asures of work demands, perceived job stress, and upper extremity stre
ngth and flexibility were also collected. The results indicated group
equivalence on reported work demands and upper extremity strength. Cas
es were more likely to receive a medical diagnosis of upper extremity
cumulative trauma disorder, awaken from sleep due to symptoms, report
higher levels of pain during work, experience greater impact of pain o
n function, and report higher workload pressure and lower support. Cas
es generated significantly higher keyboarding forces than controls, al
though both groups produced forces well above that required to operate
the keyboard (4-5 times activation force). Cases reported higher leve
ls of upper extremity symptoms and discomfort than controls, and these
measures were highest after the keyboarding task for both groups. No
significant correlation between keyforce and key rate was observed in
either group. Results suggest that generation of excessive force while
working for a computer keyboard may contribute to the severity of upp
er extremity symptoms. Clinically, the findings suggest that evaluatin
g how an individual worker performs keyboarding tasks, or his or her w
orkstyle, may be helpful in the management of these symptoms and disor
ders.