A serviceability reliability model is used herein to calculate probabi
lities of serviceability failure for reinforced concrete beams. Result
s are reported herein of a survey investigating the percentage of cons
truction sites that exhibit poor, fair or good levels of workmanship f
or concreting tasks that influence concrete compressive strength; name
ly, compaction and curing. Using this information, probabilistic model
s have been developed to describe the influence that these tasks have
on concrete compressive and tensile strengths. These material property
models are included in the serviceability reliability model. It was f
ound that poor concreting workmanship reduced serviceability reliabili
ty by more than an order of magnitude, and that inadequate curing is m
ore detrimental to serviceability performance than inadequate compacti
on. The incorporation of element dimension and reinforcement placement
errors into the analysis had little influence on serviceability relia
bilities.