MEETING THE SOFTWARE CHALLENGE - STRATEGY FOR COMPETITIVE SUCCESS

OVERVIEW: The software industry has come a long way from an era domina ted by the first, relatively immature, teams to one in which acceptanc e of software processes is widespread. Unfortunately, that is not enou gh. After you have the processes, you need the tools and procedures th at will drive quality up and cycle time down. To that end, Motorola ha s focused on technology assessments, technology roadmaps and the proli feration of the demonstrably best alternatives in tools and procedures . This article focuses on the strategic use of metrics at all levels i n the company to understand the impact of the tools and technologies o n its progress to date, and to guide future improvement strategies.