New trials allow management strategies to be proposed with greater con
fidence than in the past for the entire spectrum of gastro-oesophageal
reflux disease. Symptom evaluation is of key importance. as it is the
most cost-effective and sensitive method for diagnosis of gastrooesop
hageal reflux disease, and for tailoring of long-term therapy to indiv
idual patients. Endoscopy is an important adjunct to symptom assessmen
t, but needs to be used sparingly and critically to be cost-effective.
Empirical therapy, with evaluation of symptom response, is a central
management strategy that can minimize overall costs. In cases of diagn
ostic uncertainty, a 1-2-week diagnostic/therapeutic test with high do
se acid pump inhibitor is an emerging attractive alternative to oesoph
ageal pH monitoring. Choice of therapy, and its subsequent adjustment
to individual patients, should be made in the light of a now cell-defi
ned hierarchy of efficacy, which is essentially the same for endoscopy
-negative and oesophagitis patients. Management strategies must acknow
ledge that gastro-oesophageal reflux disease is a chronic disorder in
the majority of oesophagitis and endoscopy-negative patients. Manageme
nt steps should identify the most cost-effective long-term treatment t
hat gives adequate relief of symptoms and so corrects any symptom-rela
ted impairment of quality of life. The strategies that are recommended
are largely based, on clinical trial outcomes. There is a need for fo
rmal clinical trials of management strategies as distinct from evaluat
ions of specific therapies.