The term 'contract state' can capture three different types of contrac
tual arrangements: employment contracts intra public sector service co
ntracts (often used in the health and education fields) public-private
service contracts or outsourcing. Victoria, since the election of the
Kennett government in 1992, has engaged in all three, bur in particul
ar, public sector change has been characterised by significant outsour
cing. This article outlines the extent of outsourcing in Victorian sta
re and local government, the managerial challenges of a contract state
, and the need for continuous reflection on, and improvement of, the r
eform process.