IMPROVING SERVICE QUALITY - ACHIEVING HIGH-PERFORMANCE IN THE PUBLIC AND PRIVATE SECTORS - MILAKOVICH,ME

Authors
BOWERS MR
Citation
Mr. Bowers, IMPROVING SERVICE QUALITY - ACHIEVING HIGH-PERFORMANCE IN THE PUBLIC AND PRIVATE SECTORS - MILAKOVICH,ME, Journal of the Academy of Marketing Science, 25(3), 1997, pp. 265-266
Citations number
3
Journal title
Journal of the Academy of Marketing Science → ACNP
ISSN journal
00920703
Volume
25
Issue
3
Year of publication
1997
Pages
265 - 266
Database
ISI
SICI code
0092-0703(1997)25:3<265:ISQ-AH>2.0.ZU;2-G