Ch. Schwepker et al., THE INFLUENCE OF ETHICAL CLIMATE AND ETHICAL CONFLICT ON ROLE STRESS IN THE SALES FORCE, Journal of the Academy of Marketing Science, 25(2), 1997, pp. 99-108
Several leading models of ethical decision making include factors cont
ributing to an organization's ethical climate as significant determina
nts affecting ethical choice. The relationship of ethical climate to e
thical conflict and role conflict is examined in a salesperson context
. Results suggest that salespersons' perceptions of a positive ethical
climate are negatively associated with their perceived ethical confli
ct with sales managers. Implications and directions for future researc
h are provided.