THE INFLUENCE OF ETHICAL CLIMATE AND ETHICAL CONFLICT ON ROLE STRESS IN THE SALES FORCE

Citation
Ch. Schwepker et al., THE INFLUENCE OF ETHICAL CLIMATE AND ETHICAL CONFLICT ON ROLE STRESS IN THE SALES FORCE, Journal of the Academy of Marketing Science, 25(2), 1997, pp. 99-108
Citations number
57
ISSN journal
00920703
Volume
25
Issue
2
Year of publication
1997
Pages
99 - 108
Database
ISI
SICI code
0092-0703(1997)25:2<99:TIOECA>2.0.ZU;2-4
Abstract
Several leading models of ethical decision making include factors cont ributing to an organization's ethical climate as significant determina nts affecting ethical choice. The relationship of ethical climate to e thical conflict and role conflict is examined in a salesperson context . Results suggest that salespersons' perceptions of a positive ethical climate are negatively associated with their perceived ethical confli ct with sales managers. Implications and directions for future researc h are provided.