R. Jarmon et al., CONTRACTOR PERFORMANCE - HOW GOOD ARE CONTINGENT WORKERS AT THE PROFESSIONAL LEVEL, IEEE transactions on engineering management, 45(1), 1998, pp. 11-19
''Contractors,'' sometimes called ''job shoppers,'' are temporary work
ers from an agency ''A'' who perform professional work at client site
''B'' under the direction of the client's employees. The authors surve
yed 96 managers in six high-technology settings about their overall pe
rceptions of contractor performance, finding that respondents perceive
d it to rival that of comparable employees, Such perceptions of contra
ctor performance were unaffected by the amount of time the contractor
spent in the client workgroup, Also, perceived overall contractor perf
ormance was unaffected both by aggregated client measures against coem
ployment risk and by existence of a forced-departure rule.