Background. Chronic lower back pain (CLBP), without definable cause, i
s a symptom commonly presented to GPs, accounting for a significant pr
oportion of their workload; it is also a common reason for sickness ab
sence, and thus of national economic importance. Objectives. This qual
itative study aims to explore how sufferers of CLBP describe their pai
n and its impact on their lives, and how their problem is dealth with
in the consultation with their family doctor. Method. Semi-structured
interviews were carried out with a sample of attenders at a back pain
clinic set up in general practice. Transcription and analysis was carr
ied out using a grounded-theory approach. Results. Sufferers of CLBP d
escribe withdrawal from normal social obligations, including work. The
y view their GP as being unable to help and, because of this, the doct
or becomes a resource through which their social and economic inactivi
ty can be legitimated. Conclusions. Presenting with CLBP permits the p
atient a good deal of power over the GP: it is difficult for the GP to
challenge the patient's ideas without damaging the relationship. GPs
are forced to collude with the patient's definition of ill-health, whi
ch may not be in the best interests of the patient or society.