The Canadair Defence Systems Division (DSD) is responsible for making
all major repairs and modifications on the Canadian fighter CF-18. Alt
hough the work varies, DSD must establish a maintenance program each y
ear that specifies estimated starting and ending dates for every maint
enance project. It modifies this program constantly during the year be
cause of discrepancies between planned and actual project duration. To
improve the accuracy of its plan, DSD used simulation to assess the i
nfluence of uncertainty on project delivery dates. Managers can now re
ly on an accurate risk-analysis tool when making strategic decisions.