L. Nabati et al., ADAPTATION OF A SIMPLE PATIENT SATISFACTION INSTRUMENT TO MENTAL-HEALTH - PSYCHOMETRIC PROPERTIES, Psychiatry research, 77(1), 1998, pp. 51-56
The authors describe the psychometric properties of a simple patient s
atisfaction self-report instrument originally developed for use in pri
mary care patients, adapted for use in mental health clinic patients o
f varied educational and socioeconomic backgrounds. The instrument dem
onstrated a single major principal component, high internal consistenc
y reliability, high test-retest reliability, and sensitivity to change
with experimental manipulations in clinical programming. The results
also indicate that patient satisfaction is unidimensional in mental he
alth patients as it is for primary care patients. (C) 1998 Elsevier Sc
ience Ireland Ltd.