ADAPTATION OF A SIMPLE PATIENT SATISFACTION INSTRUMENT TO MENTAL-HEALTH - PSYCHOMETRIC PROPERTIES

The authors describe the psychometric properties of a simple patient s atisfaction self-report instrument originally developed for use in pri mary care patients, adapted for use in mental health clinic patients o f varied educational and socioeconomic backgrounds. The instrument dem onstrated a single major principal component, high internal consistenc y reliability, high test-retest reliability, and sensitivity to change with experimental manipulations in clinical programming. The results also indicate that patient satisfaction is unidimensional in mental he alth patients as it is for primary care patients. (C) 1998 Elsevier Sc ience Ireland Ltd.