A. Gissel et P. Knauth, ASSESSMENT OF SHIFT SYSTEMS IN THE GERMAN INDUSTRY AND SERVICE SECTOR- A COMPUTER APPLICATION OF THE BESIAK PROCEDURE, International journal of industrial ergonomics, 21(3-4), 1998, pp. 233-242
Shiftwork research has led to the development of ergonomic guidelines
that should be followed in the process of constructing and implementin
g shift systems. There are indications, however, that many shift syste
ms in use in various branches of industry and the service sector in Ge
rmany do not meet these requirements. The objective of this study is t
o determine the extent of compliance with ergonomic principles in the
design of shift systems by applying a computerized implementation of t
he Besiak procedure to a data base of 402 different systems. The Besia
k procedure operationalizes the assessment of shift systems by means o
f 14 weighted criteria, which are based on the findings of ergonomic r
esearch. As this is the first application of the Besiak procedure to a
larger data set, a second aim of the research was to describe the sta
bility of the obtained results. Our results indicate that there is sti
ll great potential for improving the practice of shiftwork from an erg
onomic point of view, even when taking strict economic restrictions in
to consideration. Examples of shift systems, where the design is in co
mpliance with many recommendations, can be found in a variety of branc
hes of industry and with only moderate correlation to economic demands
. Some indications, which were obtained by a paired comparison of shif
t systems, show the high stability of the results, even when the weigh
ting of the criteria was modified.