Sb. Eom et al., A SURVEY OF DECISION-SUPPORT SYSTEM APPLICATIONS (1988-1994), The Journal of the Operational Research Society, 49(2), 1998, pp. 109-120
Citations number
85
Categorie Soggetti
Management,"Operatione Research & Management Science","Operatione Research & Management Science
To extend a previous survey of specific decision support system (DSS)
applications over the period (January 1971-April 1988), we have conduc
ted a follow-up survey of DSS applications published between May 1988
and December 1994. Two hundred seventy-one published applications are
identified. This survey reveals that there appear to be more creative
applications of optimisation and suggestion model-based DSS than simul
ation-based applications. This is evidenced by a proportional increase
of optimisation and suggestion models and a decrease of representatio
n models. Moreover, group decision support systems, executive support
systems, and knowledge-based systems applications are becoming more pr
evalent in many organisations. Although management science (MS)/operat
ional research (OR) models continue to play critical roles, there is a
clear observable trend in the DSS model area that three non-MS/OR too
ls are emerging as powerful DSS tools: graphics, artificial intelligen
ce, and visual interactive modeling.