BACKGROUND: The recent addition of a computerized donor deferral regis
try to American Red Cross blood donation procedures has enabled blood
center staffs to identify, before donation, persons who attempt to don
ate despite previous deferral, The current study investigated reasons
that deferred donors return to donate, despite having been notified th
at they are ineligible. STUDY DESIGN AND METHOD: Anonymous mail survey
s requesting demographic information, details of last donation or atte
mpted donation, and assessments of incentives for donating were sent t
o 311 donors presenting inappropriately at blood drives and 849 matche
d controls in three American Red Cross regions between April and July
1996. RESULTS: Responses were received from a total of 113 deferred do
nors and 388 matched controls. Analysis of the 49 permanently deferred
donors indicated that they were more likely than controls to donate b
lood to receive test results or to be awarded community service credit
. Responses also revealed that some deferred donors may return to dona
te blood because of a misunderstanding of the deferral message or erro
neous recruitment by blood center staff. CONCLUSION: There is a need b
efore donation for the provision of educational materials regarding th
e window period of infection and for careful consideration of the use
of incentives to attract donors to blood centers. It is also important
to provide to donors a clear and consistent message regarding their t
est results and deferral status.