Over the last four years BT's Switched Multi-megabit Data Service has
been a major success for the company. This has been due to a unique co
mbination of features that make it genuinely easy for customers to dim
ension, manage and grow their wide area data networks cost effectively
. This paper outlines how the underlying technology and service perfor
mance supports a set of features which translate into major business b
enefits and contribute to competitive advantage. The technology evolut
ion path for SMDS in an ATM-based multi-service environment is describ
ed and service interworking scenarios discussed.