A SYSTEMATIC INTEGRATION MODEL TO SUPPORT COMPLEX DECISION-MAKING IN A DYNAMIC ENVIRONMENT

A systematic integration model is designed by synthesizing the systems approach and the Analytic Hierarchy Process. It aims to deal with com plex decision-making which involves multiple interconnected subsequent decision-making tasks in a dynamic environment. The model facilitates the complex decision-making by structuring a number of subsequent dec ision tasks into an integrated decision-making process (IDMP). Identif ication of appropriate criteria is shown to depend on an individual ta sk environment. Alternatives related to any subsequent decision-making task are evaluated with respect to both a set of criteria determined by the assessment of a particular task environment and a decision choi ce from its prior decision-making task. Therefore, decisions throughou t the IDMP are consistent with not only different task environments bu t also the overall objective of the complex decision-making. (C) 1997 John Wiley & Sons, Ltd.